Frequently Asked Questions


CAN I SWITCH MY AIR CONDITIONER OFF AT THE SWITCHBOARD/ISOLATION SWITCH WHEN NOT IN USE?

Yes, you can switch the air conditioner off at the switchboard or isolation switch. However, most air conditioners have a low wattage crankcase heater to keep the compressor warm and ready for start up. If the compressor is cold and starts up, this can lead to damage. We recommend you turn the power back onto your air conditioner at least 12 hours before running.

HOW CAN I SAVE ENERGY WHEN USING MY AIR CONDITIONER?

The following tips will ensure your air conditioner is both comfortable and economical all year round:

  • During hot weather, turn your air conditioner on early rather than working it harder once your home warms up later in the day

  • Adjust the louvres on split system air conditioners so they disperse air downwards when heating and upwards when cooling.

  • Clean the air filters regularly.

  • Check the energy star labels on your air conditioner - the more stars, the more energy efficient.

HOW OFTEN SHOULD I CLEAN MY AIR CONDITIONER AIR FILTER?

It can depend on the environment or the air purity, but in a normal domestic situation once every season is adequate. In a commercial situation we recommend once every month. Some air conditioners have a indication notifying you when it is time

MY AIR CONDITIONER IS OVER 10 YEARS OLD, IS IT WORTH GETTING IT REPAIRED?

This depends on if air conditioner has not been very well maintained it is probably cheaper to replace than repair. If your air conditioner is a good brand and well maintained, spare parts will be available to achieve more life out of your air conditioner. Our qualified staff can give you advice on costs either way.

HOW DOES AN ELECTRICAL SAFETY SWITCH SAVE LIVES?

In an electrical circuit, the current flowing to an appliance returns through the neutral wire. If the circuit is compromised, the electricity can leak to earth through a person in contact with the appliance, causing death or serious injury.

A safety switch detects the loss of power from the circuit, and cuts the supply of electricity in as little as 30 milliseconds – 0.003 seconds. Importantly, this response time is faster than the critical section of a heartbeat, and therefore significantly reduces the risk of death or serious injury.

WHEN SHOULD I HAVE AN ELECTRICAL SAFETY CHECK?

We recommend that you should have an electrical inspection carried out if:

  • You are purchasing a property that has been occupied

  • The property is more that 25 years old

  • If it is more that 5 years since one has been done

  • If you are concerned about how any of the equipment may have been installed or looks

WHAT ARE THE BENEFITS OF LED LIGHTING?

  • Significantly longer life span

  • High energy efficiency

  • Exceptional Colour range

  • Low radiated heat

  • High brightness and intensity

  • Directional lighting


WHAT DO I NEED TO CONSIDER WHEN CHOOSING A CEILING FAN?

  • Where it is to be installed

  • Size of the room

  • Do I need a fan with a light?

  • Location of the house

  • The room decor

  • Is a remote control needed